Frequently Asked Questions

we always ready to answer your any query.

  • Press the * and # button
  • Enter the admin password
  • Select option 1 (Add Admin)
  • Select option 1 (Add Admin)
  • Select the # button
  • Put the password you want or finger print 3 times
  • It will say successful
    Tap * button until exit. There you go!

First of all make sure your device is connected to a wifi then you open the OVO SMART APP and click on device.

At the left-hand corner you’ll see camera and lock, click on it, then select lock(wifi), after that it will bring out the wifi name, put the password and click on next,

Then on the Smart Lock click 1 and # button for the face id smart lock.

You will see “starting the network” and then “connecting the network”.

After that you click on the app and confirm the indicator is blinking rapidly and then click on next.

For the ones that are not face id, you should press the black button at the back, the blue light will start showing.

It takes few seconds to pair and when it pairs, you can rename it to what you want and there you go!

Go to the OVO smart app, click on temporal password then put seven digits password that you want, add the name of the person, put the the effect time and then the expiration date and time too, then you click on save and give the person the code.

Now for the person to use it on the face id smart lock the person will just put the passcode and press # That’s it.

But for the none face id the person had to press 9 and # twice and then put the code, it will unlock for the first time and after that you don’t have to put the 9 and # anymore. You just use the code and there you go!

The person at the door will press 9 and # , the notification will come to your OVO SMART APP, then you’ll click on confirm. There you go! The door will opened automatically.
  • Press the * and # button
  • Enter the admin password
  • Select option 1 (Add Admin)
  • Select option 1 (Add Admin)
  • Select the # button
  • Put the password you want or finger print 3 times
  • It will say successful Tap * button until exit. There you go!
  • Press the * and # button
  • Enter the admin password
  • Select option 1 (Add Admin)
  • Select option 1 (Add Admin)
  • Select the # button
  • Select 1 to register face
  • Stand by the door and look straight to the camera
  • It will say successful Tap * button until exit. There you go!